WhatsApp AI agents to run your business at limitless capacity

Request a demoSee how it works
CCarla
Hi, I saw the Mirador project. Do you have 2-bedroom units?
SSofía· virtual assistant
Hi! I'm Sofía, Mirador's virtual assistant. Yes, we have 2-bedroom units from $68,900. Would you like to visit the project?

More sample conversations, one per agent, in the Agents section.

Ekua is the AI workforce for LATAM enterprises: agents you hire to take on the repetitive work over WhatsApp and voice, in Spanish.

Every agent works from the data in your systems, converses naturally around the clock, and escalates anything sensitive to a person on your team.

Bots answer. Agents deliver.
Ekua works.

Request a demo
Anchor partner
Grupo FerrettiIn progress
The group behind one of Latin America's largest affordable-housing developers

How we work with you.

01 · Call
02 · Selection
03 · Discovery
04 · Build & integration
05 · Operation
  1. 01 · Call

    We talk with you and find the bottlenecks in your operation.

  2. 02 · Selection

    We propose agents for each one; you choose which to put to work.

  3. 03 · Discovery

    We map your systems and define how each agent plugs in.

  4. 04 · Build & integration

    We build the agents at no cost and connect them to your systems.

  5. 05 · Operation

    You pay a monthly fee for the agents' use and management; you simply oversee.

How it works

01

Connect your systems

Ekua reads your data live: installments, balances and dates. Read-only, no migrations, nothing written back.

Today's worklistSample data
Contacted today
128
Promises logged
41
Escalated
6
Contact window 08:00–20:00 · America/Guayaquil
AccountInstallmentStatus
•••4821$312.50Promise logged
•••1937$148.00Reminder sent
•••7702$620.75Escalated
•••3350$275.10Promise logged
•••9018$389.00No reply
•••2264$212.30Reminder sent
•••6483$455.90Promise logged
•••0157$198.40Reminder sent
02

The agent works

It messages on WhatsApp and calls by voice in natural Spanish, negotiates within your approved catalog, and captures payment promises with double confirmation.

Outbound callVoice · es-EC00:42
Agent

Hello, I'm Ana, your home builder's virtual assistant. Am I speaking with Marco?

Customer

Yes, speaking.

Agent

I'm calling about the $312.50 installment that was due on the 15th. Would this week work to settle it?

Customer

Friday works.

Agent

Perfect. Confirming: $312.50 on Friday the 20th. Is that right?

Customer

That's right.

03

Your team decides

Anything sensitive reaches a person with the full context. Every message, promise and escalation lands in the audit log.

Escalation report
Reason
Broken promise · no reply to follow-up
Context
Last 6 messages and 1 call attached
Assigned to
MTCollections officer · morning shift
Open conversation
Audit log
  1. 09:12eligibility.checkedcontact window · ok
  2. 09:12reminder.sentWhatsApp · approved template
  3. 09:40promise.captured$312.50 · Fri 20
  4. Fri 20promise.brokenno payment recorded
  5. Mon 23handoff.createdcollections officer
Agents

The work Ekua does for you

Every agent talks in natural Spanish, integrates with your systems, and escalates anything sensitive to a person on your team. We start with collections.

01

Collections Agent

CollectionsLive

Captures payment promises, sends preventive reminders, and escalates broken promises to your collections officers. Every amount is read live from your systems.

Request a demo
Collections Agent
online
Hi Marco 👋 I'm Ana, your home builder's virtual assistant. A reminder that your $312.50 installment is due on June 15.
Can I pay on Friday?
Type a message…
02

Sales Agent

Sales & LeasingComing soon

Qualifies inbound leads, answers questions about units and pricing from grounded data, and sets up visits 24/7, in natural Spanish.

Request a demo
Sales Agent
online
Hi, I saw the Mirador project. Do you have 2-bedroom units?
Hi! I'm Sofía, Mirador's virtual assistant. Yes, we have 2-bedroom units from $68,900. Would you like to visit the project?
Type a message…
03

Support Agent

Customer SupportComing soon

Handles resident and customer requests, answers account-status questions, and routes anything sensitive to the right person.

Request a demo
Support Agent
online
I need a certificate showing my payments are up to date.
Happy to help. I'm Lucía, your home builder's virtual assistant. Your account is current ✅ Sending the PDF certificate right now.
Type a message…
04

Onboarding Agent

Onboarding & DocumentsComing soon

Guides new customers through onboarding and collects and verifies documents conversationally: no portals, no friction.

Request a demo
Onboarding Agent
online
Welcome, Andrea! I'm Valeria, your home builder's virtual assistant. To activate your loan I need your ID and proof of income.
Here's my ID
Type a message…
Security & compliance

Built for people and their sensitive data.

Designed to Ecuador's LOPDP from day one, grounded in your systems, with an audit history of every conversation.

  • 01

    Strictly grounded

    The agent is designed to ground every figure in your systems, not to invent it.

  • 02

    Audit log

    Every message, promise and escalation is recorded in an append-only event history.

  • 03

    LOPDP from day one

    Designed to Ecuador's personal-data protection law, not bolted on later.

  • 04

    On the path to SOC 2

    Preparing for the SOC 2 Type 2 audit. ISO 27001 on the roadmap.

  • 05

    Data residency

    Hosting in contractually bound regions, with sub-processors under contract.

  • 06

    Contact within the rules

    Contact hours, holidays, opt-out and AI self-disclosure are checked before every send.

Newsletters

For teams that serve customers on WhatsApp.

WhatsApp Business · Platform pricing

Meta will charge for every WhatsApp reply. You have until September 30.

16 Sep 2026

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Let's talk

Put Ekua to work.

See what Ekua can do for your business: tell us about your operation and we'll show you an agent in action.

WhatsApp-native · Spanish-first · Enterprise-grade

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